The good people at Consumerist love three things: protecting the interests of the American consumer, baseball, and nitrate-filled meaty concessions wrapped in doughy buns. But when writer Alex Chasick drove up to Camden Yards on Sunday for the Orioles-Red Sox tilt, he was sold a less-than-stellar hot dog and decided to complain. First, the sad excuse for a wiener:
That is HORRENDOUS. So Alex did what any smart consumer would do and complained via text message:
Fortunately, a sign near our seats informed us that if we needed assistance, we could text "Orioles Issue Location" to a number and someone from the Orioles would respond. So we did.
The message they sent read, "Orioles really bad hot dog can I get a new one in sec 77 row G". The only response they got was a canned message eight minutes later saying their complaint was received, so they texted back, "Orioles no one ever brought me a replacement hot dog in sec 77."
Hm, I don't get it. Instead of returning to the concession stand and complaining about the withered wiener, the guy fires off a text message into the ether and expects a quick response. Correct me if I'm wrong (and I frequently am) but don't pro sports teams have those nifty text message thingies to report security problems, and not for shriveled sausages?
Technology is great; the next time I'm in Camden Yards for a Yankees-Orioles tilt, I'll have a grand old time getting my fellow Yankee fans ejected from the park for the crime of general jamookery. But if someone sells me a faulty frankfurter, I'm not going to sit around and wait for a replacement, I'll just throw the bad one at Melvin Mora.